Contact Us

We're here to help! Get in touch with our team for support, sales, or general inquiries.

Technical Support

Get help with installation, troubleshooting, and technical issues

support@picabot.in
Response within 24 hours

Sales & Pricing

Questions about pricing, licensing, or purchasing credits

sales@picabot.in
Response within 12 hours

General Inquiries

General questions, partnerships, or feedback

info@picabot.in
Response within 48 hours

Send us a message

Fill out the form below and we'll get back to you as soon as possible

Our Office

Address

POSTERMAN Technologies
42-261/8, Shramika Nagar
Moula Ali, Hyderabad
Secunderabad, Telangana 500040
India

Phone

+91 8686690296
Available during business hours

Business Hours

Monday - Friday 9:00 AM - 6:00 PM IST
Saturday 10:00 AM - 4:00 PM IST
Sunday Closed

Online Presence

ai.picabot.in

Interactive Map

View our location on Google Maps

Frequently Asked Questions

Quick answers to common questions about contacting us

How quickly do you respond to support requests?

We aim to respond to all support requests within 24 hours during business days. For urgent issues, please mark your request as "High Priority" and we'll respond within 4-6 hours.

What information should I include in my support request?

Please include:

  • Your PICABOT AI version number
  • Operating system and version
  • Detailed description of the issue
  • Steps to reproduce the problem
  • Any error messages or screenshots

Do you offer phone support?

Currently, we provide support primarily through email and our contact form. For complex issues, we may schedule a video call to provide personalized assistance.

Can I request new features or improvements?

Absolutely! We welcome feature requests and suggestions. Please use the "Feature Request" subject in your contact form or email us at info@picabot.in with your ideas.